Shipping Policy

1. Order Processing TimeAll orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Estimated Delivery TimeWe offer international shipping to the United States and Europe. Shipping charges for your order will be calculated and displayed at checkout.Standard Shipping: 7 - 12 business days (Free on orders over $35, or a flat rate of $4.99).Express Shipping: 3 - 5 business days (Available at checkout, rates vary by location).Please note: Estimated delivery times are guidelines and may vary due to custom clearings or seasonal peak times.

3. Order TrackingWhen your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at pownmd@outlook.com with your name and order number, and we will look into it for you.

4. Customs, Duties, and Import TaxesAs we are shipping premium seeds globally, please be aware of the following:pownmd.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).We ensure all seed packets are clearly labeled with botanical names to comply with basic international shipping guidelines. However, customers are encouraged to check their local agricultural import regulations before purchasing.